In September’s Recycling and Waste World The Shredding Alliance discussed how closed loop paper recycling is helping organisations across the UK to reduce their environmental impact by enabling them to reuse their waste paper. However, this practice raises a key concern, as the majority of companies handle and dispose of documents that contain confidential information on a daily basis. As a result these businesses have a responsibility to ensure compliance with the Data Protection Act. Daniel Hawtin, managing director of The Shredding Alliance, explains how a closed loop paper recycling service can simultaneously deliver compliance with the Data Protection Act, whilst also enhancing a company’s environmental credentials.
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Adding Security To The Recycling Loop
Closed loop paper recycling is helping organisations across the UK to reduce their environmental impact by enabling them to reuse their waste paper. However, this practice raises a key concern, as the majority of companies handle and dispose of documents that contain confidential information on a daily basis. As a result these businesses have a responsibility to ensure compliance with the Data Protection Act. Daniel Hawtin, managing director of The Shredding Alliance, explains how a closed loop paper recycling service can simultaneously deliver compliance with the Data Protection Act, whilst also enhancing a company’s environmental credentials.
It is becoming increasingly common for consumers and businesses to actively seek to deal with companies that ensure all their processes are as ‘green’ as possible. Closed loop paper recycling is just one method that is being utilised by ‘green’ companies to reduce the environmental impact of their everyday practices. But as businesses strive to enhance their environmental credentials they also have a responsibility for what happens to any confidential waste paper once it leaves their premises and enters the recycling loop.
In the UK, the legislation that covers the disposal of confidential documents is the Data Protection Act, which states that there are a number of legal obligations protecting personal information about individuals. The Act specifically applies to the processing of personal data, as opposed to particular people or organisations. Therefore, in broad terms, if you use, disclose, retain or destroy information about an identifiable living individual then you must comply with the Act. The Information Commissioner’s Office (ICO) regulates the Data Protection Act and has powers designed to ensure compliance, which include criminal prosecution, non-criminal enforcement, audit and the power to serve a monetary penalty notice of up to £500,000.
With serious consequences in place for any organisation that does not comply with the Data Protection Act, it makes sense for businesses that handle confidential information to procure the services of a secure document shredding company. Adding a secure shredding supplier to the closed loop paper recycling service is an innovative approach to office recycling and means companies can be confident that confidential waste paper is securely disposed of and recycled, reducing the amount of paper destined for landfill.
Closing the loop
Closed loop paper recycling prolongs the ‘fibre life’ of every piece of paper and as the paper recycling service provider sources, delivers, collects and recycles all office paper it is easy to implement. The continuous loop ensures the business is able to purchase the recycled paper to be used in their office. Traceability is an important aspect of the closed loop recycling process and ensures every sheet of paper is returned to the ‘fibre pool’ for recycling rather than going to landfill. Introducing a secure shredding supplier into the process not only guarantees traceability but also compliance with the Data Protection Act.
Secure disposal of confidential documents is undertaken via either on-site or off-site shredding processes. Both methods provide the customer with a certificate of destruction, which details the exact amount of paper removed and returned to the ‘fibre pool’. A piece of paper can be recycled up to seven times before the fibres become too weak to be used again, so the ‘fibre pool’ acts like a paper bank that everyone deposits into and withdraws from. The same vehicles that deliver new recycled paper back to the business also collect the confidential waste paper which creates a continuous loop.
Prior to appointing a secure shredding supplier there are several measures that need to be taken into account during the initial procurement process that can be provided as part of a standard service.
The right shredding supplier
Before a formal agreement is entered into, it is crucial to validate the supplier’s official accreditations to guarantee the security of the service. A shredding supplier should operate to ISO9001:2008 incorporating BS EN15713:2009, the European standard for the destruction of confidential information. In addition, the customer service operators who handle the confidential information collections should be uniformed, carry identification and have been vetted to BS7858, a ten year background check.
Secondly, the shredding supplier should offer a free business review that includes a full proposal of the current and proposed situation. To ensure that the shredding service remains competitive and as efficient as possible, it is recommended that regular reviews are undertaken throughout the duration of the service agreement.
In order to reduce the environmental impact of the shredding process, it is advisable to closely examine the actual delivery of the service during the procurement process. For example, a responsible supplier should be able to offer the latest mobile shredding trucks, which not only ensures fewer vehicle emissions but delivers maximum throughput to reduce the operating time on-site. Remote engine start-stop allows the operator to switch off the truck whilst further collections from around the site are undertaken. Furthermore, it is worth identifying a supplier that has off-site plants that use electric motors because these run at very low amps in comparison to traditional industrial shredders.
A reputable supplier should also be able to remove and responsibly dispose of any other waste materials, such as surplus cardboard or plastic items, from the premises. This not only reduces the number of waste management suppliers, but also the vehicle emissions from numerous collections. However, recycling waste paper remains the main method of reducing the impact the secure disposal process has on the environment. Industry best practice mandates that all baled paper should be sent to UK or European paper mills for recycling.
By appointing a shredding supplier that partners with a closed loop paper recycling service companies can be confident that the confidential waste paper is securely disposed of and recycled, which ultimately reduces the amount of paper destined for landfill.
Feeling the benefit
A wholly accountable end-to-end provision ensures that every piece of paper is recycled to the highest level as many times as possible. This significantly increases the return on environmental investment that has gone into producing the paper in the first place and diminishes the amount of paper going to landfill.
Furthermore, a closed loop paper recycling service can also realise actual cost savings. Large organisations should take advantage of buying power and seek out an integrated supplier that can offer a single source agreement for multi-sites. Committing to scheduled services further provides a stronger negotiation position too, as cost savings can be based on regular paper sales.
With more than half of the millions of reams of paper that are consumed each day still destined for landfill, a secure closed loop paper recycling service offers companies the opportunity to dispose of confidential paper responsibly while simultaneously contributing to their CSR policy and ensuring compliance with the Data Protection Act.

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