TSA’s professional management team regularly works alongside strategic buyers and procurement professionals, so we understand your role within your organisation. We also understand the challenges that you can face when implementing national agreements that cover multiple locations.
That’s why we have put together a number of promises: first we promise that our service proposal will be as detailed as you require and specifically created to meet the needs highlighted during our fact finding meeting. We promise that the implementation of your account will be as smooth as possible and followed up with regular reporting to ensure your shredding service is a complete success.
We promise that our invoices will be accurate, every time and delivered on time at a time to suit you. We also promise that every single customer service operator is highly trained and security vetted to guarantee you receive a first class service.
Once the service agreement is in place and running smoothly, the promises don’t stop as we will continue to work with you to ensure we exceed your expectations. All our service providers are independent owner managed businesses, so combined with our admin team and customer service operators we continually monitor your account for potential problems and opportunities to improve your service. We want to be sure that you view TSA as an important partner in your supplier database.